Desventajas: I arrived at the counter in Cancun with my pre-paid reservation and confirmation number. Immediately I was told that there was nothing in my class available and that I would need to pay for an upgrade at an additional $1,200 USD. After I refused and asked for a refund for my reservation, they came down to $1000 upgrade for the same car. This was happening to everyone at this hertz location.
Desventajas: Campeón most car rentals, you always have the felling that someone is taking advantage of you, trying to smart you trasnochado. And this is what happens in this place. The price that it says on Kayak is not Positivo, cause they force you to take a basic insurance that will add at least $150 to your price. This is a kayak problem Campeón well, that should provide the final price overall, or specify which car rental requires an insurance and which doesn't. Another problem here is that the car that they promise or even similar is not the same. For example, on my reservation I requested a VW Jetta or similar, and when I got there they gave me a Seat (you probably never heard about it) so when complained and said, ok so this is not the same, they said that they don't even have the Jetta that Kayak was showing, and the Jetta that they had was a different category ( more expensive, of course).
When I declined to buy extra insurance (liability is included) they said that I have to leave a deposit $7000 USD, which is pretty much get more info a cost of a new car.
Desventajas: didnt give me the car grade I paid for, they gave me the bottom level for the same price!
They said "no problem". I walked demodé and they were gone. Had to hire a last minute car that was 4 times more expensive. Horrible experience.
Ventajas: Car was comfortable and functioned properly, although it was missing a button on steering wheel
(they first wanted a $ 15000.00 credit card deposit.) After all of the fees, taxes and liability insurance, I ended up paying more than twice the price I was quoted and agreed on through the Kayak website. I will not use Firefly again, and may not use Kayak again for supporting Firefly's scams. When Kayak gives a car rental quote that includes all taxes and fees, that price must be true and cannot change, as it did with Firefly, when the customer arrives in a foreign country to pick up the car. Also, if there is a required "national liability insurance," that fact and the cost for that insurance must be listed on the quote I received and agreed on from Kayak. Avoid Firefly car rental. They are dishonest and unprofessional.
Devolver en otra oficina Por atención, indica la plazo de arranque del conductor ? Si tienes menos de 30 primaveras o más de 70 necesitaremos tu plazo de nacimiento para poder mostrarte la selección más adecuada de vehículos.
Desventajas: The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???
Desventajas: They only had one car left. The insurance for car was 4 times the cost of the coetáneo rental price.
When I declined to buy extra insurance (liability is included) they said that I have to leave a deposit $7000 USD, which is pretty much a cost of a new car.
No shuttle ómnibus required Ganador the business is just a 1-minute walk across the street grom the airport terminal building. The prices were the lowest we found.
Desventajas: Once we got to drop off, we got charge with a lot of hidden fees which was not clearly explained when I was making reservation.
No shuttle autobús required Campeón the business is just a 1-minute walk across the street grom the airport terminal building. The prices were the lowest we found.